Pay by Phone

The PropertyBridge Pay by Phone solution is a full-featured Interactive Voice Response (IVR) system designed for resident payments. Using pre-scripted prompts, residents can pay rent over the phone with a credit card or from their bank account.

Features:

• Customized phone script for the property management company
• Payment by credit card or ACH
• View payment status (approved, refunded, returned) for all transactions via a single interface

How Does it Work?

• Resident calls a toll free number (unique number for each property management company)
• Resident enters payment information through the phone key pad
• Resident receives verbal confirmation that the payment is accepted
• Property management company views real-time payment information for all transactions